This staff accommodation is provided for our team to offer a friendly, convenient, and central place to stay while working in Queenstown.
Check-in is between 12:00 PM and 4:00 PM. Please confirm your expected arrival time in advance.
48a Shotover Street, Queenstown 9300. The entrance is located next to the Night 'n Day Supermarket.
Open in Google MapsThe highlighted entrance is the correct front door on Shotover Street.
Enter your details, review the accommodation documents, sign the declaration and generate your completed PDF.
Complete online check-in formView or download a copy of the tenancy agreement before completing the online form.
View tenancy agreementView or download the rules and regulations before completing the online form.
View rules and regulationsBe considerate of other residents and leave shared spaces ready for the next person.
No parties, harassment, fighting, or threatening behaviour.
Lock doors behind you and never.
Smoking and vaping are not permitted anywhere on the property.
Eatings is not permitted in bedrooms.
The use of Cooking appliances, candles, incense, or any naked
flames is forbidden in bedrooms.
Residents must clean and vacuum their rooms and bathrooms
regularly.
Bedroom inspections are conducted every 3–4 weeks to ensure a
suitable level of cleanliness is maintained.
Breaches of the house rules are subject to our three-strike
policy.
Please note: Management reserves the right to
directly evict any tenant for major infringements.
A bond equal to one week's rent must be paid before check-in.
Payment is to be made by card or EFTPOS only. Cash is not accepted.
Rent will be deducted from your wages each Tuesday following the initial payment.
The Kitchen and Lounge are open 24/7 however, between 10:00 PM
and 5:00 AM, only the microwave, kettle, and toaster may be
used.
Alcohol is not permitted in these areas after 11:00 PM.
Residents must stay in the kitchen while cooking, and never leave the stove, oven, or other cooking appliances running unattended.
All food must be eaten in the Lounge. Food is not permitted to be eaten in bedrooms or corridors.
Wash your dishes and wipe down benches, stovetops, and other surfaces immediately after use. Leave the kitchen clean and ready for the next person.
Label all food with your name and room number. Unlabelled food may be removed. Stickers are available for the fridge and freezer.
Freezer space rotates every 10 days. Keep items labelled and clear your freezer space when your rotation ends.
The balcony is open from 9:00 AM to 8:00 PM, with a maximum of eight people at a time.
Using each machine costs $4 ($2 x 2 coins). Please use a normal cycle for clothes, up to a maximum load weight of 5kg.
An iron and ironing board are located in the laundry room and are available for use.
Laundry room is open from 8:00 AM to 10:00 PM. Do not leave items overnight. Unattended items will be removed.
Use two $2 coins for each wash.
Clean the lint filter and remove your items promptly when finished.
All areas of the accommodation, including bedrooms, corridors
and shared spaces, must be kept clean and tidy at all times.
Failure to maintain an acceptable standard of cleanliness may
result in a formal warning or action under the strike policy.
There are cleaning stations on each floor.
Tenants are responsible for emptying both their bedroom bins (at
least weekly) and the kitchen bins.
All full bags must be taken to the main bins next to reception.
Tenants must supply their own bedroom bin bags. Kitchen bin bags
are provided in the kitchen.
Management is not responsible for removing rubbish or cleaning
up after tenants.
General rubbish and non-recyclable waste, including soft plastics.
Mixed recycling: clean paper, cardboard, steel and aluminium cans, and plastics.
Glass bottles and jars only.
Recycling contaminated with food waste cannot be recycled. Empty and rinse containers before placing them in the recycling bin.
Place recyclable items loose in the recycling bin. Do not put plastic bags containing recycling into the bin.
There is no parking available at the accommodation. View the local council parking maps and current parking information on the QLDC parking page.
Use this map to find nearby free and paid parking areas.
Checkout Inspections: Weekday checkouts are inspected on the departure day; weekend checkouts are inspected the following Monday.
Once the checkout inspection is complete and all requirements are met, your bond will be refunded directly to your card. Please note that processing may take up to 10 working days.
Please provide four (4) weeks' notice if you decide to vacate the accommodation.
Send a WhatsApp message so you can be added to the group chat and receive the door code
Pick up a copy from Novotel and bring it back immediately to avoid a $30 charge.
Check the WiFi details on the inside of your room door, then forget the network and reconnect.
Report maintenance issues to the manager via WhatsApp. Manager hours are listed on the board in reception.
Call 111 for urgent police, fire, or ambulance help.
Call 111If you experience any issues on arrival or need to report maintenance, please contact us. Manager hours are listed on the board in reception.
WhatsApp managerPlease send us a WhatsApp message so we can add you to the group chat, send you the door code, and receive maintenance reports.
WhatsApp Email